SERVICE
The Heartbeat of Recovery
We keep what we have by giving it away.
Service is the spiritual antidote to self-centeredness. In AA, service isn’t optional decoration — it is part of how we stay sober. Whether it’s chairing a meeting, welcoming newcomers, or quietly setting up Zoom, every act of service strengthens the group and our own recovery.
Alcoholics Anonymous, “Working With Others”:
“Practical experience shows that nothing will so much insure immunity from drinking as intensive work with other alcoholics.”
Taking Root Through Service
You do not need to be perfect to serve. You only need willingness.
Service helps us:
- Build accountability
- Deepen humility
- Strengthens unity
- Turns recovery into action
- Connects to a sisterhood
If you are sober and willing, there is a place for you.
In Twelve Steps and Twelve Traditions:
“For A.A., service is anything whatever that helps us to reach a fellow sufferer.”
* ~ What Service Looks Like In GLAAM ~ *
Every garden starts with someone showing up and getting their hands dirty.
Join our amazing service team today. We rotate service positions regularly to encourage growth and shared responsibility. With a variety of roles and sobriety requirements, starting at one day sober, there is always a place for you here with us. Service helps keep us sober!
Meeting Host
Opens and closes the meeting, reads the script, keeps the meeting flowing, and ensures the format, timing and traditions are followed.
Meeting Co-Host
Supports the host during the meeting, assists with readings, screen sharing, timing and posting information in the chat.
Meeting Security
Monitors the “door” and admits those attending, maintaining safety and respect. Handles disruptions and protects the group’s boundaries.
Newcomer Liaison
Reaches out to newcomers during the meeting, sends the welcome letter, and helps connect them with resources and members.
Meeting Greeter
Welcomes women as they arrive, helps them feel comfortable, and answers basic questions about the meeting.
Speaker Seeker
Finds and schedules speakers for meetings, coordinating with members to ensure a variety of experience, strength, and hope.
General Secretary
Maintains the group conscience meeting schedule and group records, oversees administrative needs within the group, and helps ensure group business runs smoothly.
Service Coordinator
Coordinates service positions, fills open roles, trains and supports volunteers in their commitments.
Security/IT Manager
Manages meeting technology, Google Drive and all security settings. Ensures links, access, and digital safety run smoothly.
Literature Coordinator
Orders and distributes literature Big Books to members.
Recording Secretary
Takes notes at business meetings and maintains a record of group decisions and group conscience.
Treasurer & Co-Treasurer
Manages group funds according to AA principles, keeps financial records, and reports on contributions and expenses.
Social Media Manager
Maintains the group’s social media accounts, sharing meeting updates, announcements, and recovery resources.
Daily Reflections Poster
Posts the daily reflection to the group platforms to encourage ongoing recovery and connection.
Meetings and Events Poster
Posts announcements for regular meetings, workshops, GLAAMathons and special events on our platforms.
IGR/GSR
Represents the group at the area level, carrying the group conscience to intergroup or general service meetings and reporting back to members.
Sponsorship Coordinator
Helps connect women who are seeking a sponsor with members who are available to sponsor, supporting strong one-on-one recovery relationships within the group.
Practical Resources
Learn More About AA Service
As Bill Sees It:
“Service gladly rendered, obligations squarely met, troubles well accepted or solved with God’s help, the knowledge that at home or in the world outside we are partners in a common effort, the well~understood fact that in God’s sight all human beings are important, the proof that love freely given surely brings a full return, the certainty that we are no longer isolated and alone in self~constructed prisons, the surety that we need no longer be square pegs in round holes but can fit and belong in God’s scheme of things…these are the permanent and legitimate satisfactions of right living for which no amount of pomp and circumstance, no heap of material possessions, could possibly be substitutes.”
The Service Structure of AA
How AA Service Works
AA is built on an upside-down triangle.
At the top are the groups — and the members.
Below them are trusted servants who help carry out the group’s decisions.
Authority comes from group conscience.
Leadership is service, not control.
Each level exists for one purpose:
To support the groups.
We bloom from the roots of the women who stayed.
This website was built and is maintained by members of GLAAM, an autonomous group within the AA fellowship. It is intended to provide meeting information, resources and links for those seeking recovery. We are not affiliated with or endorsed by Alcoholics Anonymous World Services, Inc. The Twelve Steps, Traditions, and Concepts are © AAWS and are reprinted with acknowledgment. For official AA materials and broader fellowship resources, please visit www.aa.org.
GLAAM